The session is totally flexible to suit your needs, but can include:
- The coffee opportunity
- Coffee product knowledge
- Coffee service skills
- Coffee selling skills
- Additional products to sell with coffee e.g. cakes, biscuits, sandwiches, syrups
- The raw ingredients, looking after coffee beans, milk and sugar
- Drinks offer and preparation skills of high quality coffee based drinks
- Merchandising
- Staff incentives
- Cleaning