Specialist training for the licensed trade, hospitality, leisure, events & tourism

Security Courses
Food Safety Courses
Personal Licences
Licensing Practitioners



To assist the training and development of people in the leisure, licensed retail and hospitality sectors we are developing a range of resources. Most are totally free and the rest at affordable prices they are designed by people who know the industry inside and out. The products have all been tried and tested and are receiving great reviews and recognition from leading players.


Sign up and Log in for access to all files below.  We will keep you updated on new resources in our e-newsletter.


Our innovation team do not hold a monopoly on great ideas so if you have some thoughts and would like us to work on it for you - then give us a call. If we develop something as a result we will not only give you credit but pay commission as well.


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Best Bar None

The two staff test papers relate to the Prevention of Crime & Disorder, Public Safety and the Prevention of Public Nuisance. They are designed to give staff an insight into what the policies and procedures are in your venue.


Also available for download is a fire quick quiz and a fire training record.


Feel free to download and adapt to suit your own needs.


Fire Quick Quiz  (.pdf)

Fire Training Record  (.pdf)

Staff Training Test 1  (.pdf)

Staff Training Test 2  (.pdf)



Service excellence passport

Are you gambling with your licence? Can you prove due diligence? You need the winning hand.


Order your service excellence passport

Authorisation to Cover for the DPS  (.pdf)

Authorised to sell alcohol - List of Responsible Persons  (.pdf)

Due Diligence Test  (.pdf)

False ID Guidance  (.pdf)

ID examples  (.pdf)

Staff Training Record Sheet  (.pdf)



Social Media

Social Media is a key marketing tool for any forward thinking business. These "how to guides" will help you get set up and start promoting your business. Simply download the Pdf files and get started.


How to Set Yourself up on Facebook  (.pdf)

How to Set Yourself up on Linked In  (.pdf)

How to Set Yourself up on Twitter  (.pdf)




Our  top 100 tips for running a successful pub business


100 Top Tips for running a successful pub business  (.pdf)



Events and Promotions

Ideas to help you plan, promote and run free or low cost FUN and PROFITABLE events


Promotional Ideas  (.pdf)



Useful forms & Notices

Included in this section are notices that must be displayed as a legal requirement and other forms you may find useful


Challenge 25 Poster  (.pdf)

COSHH assessment form  (.pdf)

No Sale to Under 18  (.pdf)

Refusals Register  (.pdf)

Under 18 Not Allowed  (.pdf)

UNDER 21 poster  (.pdf)



Specimen Papers

To help you prepare for the exams please see the following


BIIAB Award for Personal Licence Holders (APLH) Specimen Questions  (.pdf)

BIIAB Award in Responsible Alcohol Retailing ARAR specimen questions  (.pdf)

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