The Alliance of Quality Licensing Trainers (AQLT) (of which abv Training are a member) and Highfield Awarding Body for Compliance (HABC) are pleased to be working together on this important initiative for the licensed and retail sectors.

Star Pubs & Bars is rolling out a new mystery visitor programme to help its lessees ensure their retails standards are of the highest quality.

Our Top 100 tips for success in your pub business as released on Twitter

The calendar for the next few months is jam packed with dates ideal for attracting new and existing customers.  We've some suggestions on how to make each of these events work for you

The economic downturn has seen many clubs searching for new income streams, perhaps the biggest; and possibly perceived as the easiest, has been the shift from a sandwich behind the bar to cooked food and meals. It all sounds simple so far and an easy way to give any revenue stream a much needed injection but it is all about to get complicated!

It would be hard for anyone not to have been inspired by the Olympic and Paralympic Games. The inspiration not just from the athletes but from the much talked about and acclaimed Games Makers. Mostly volunteers, this group of people made sure the events took place smoothly. Why?

"A once in a lifetime event which we felt could not slip by without a celebration to mark such a monumental 60 year reign and 4 days off work for many!!"

Here's how the successful Stafford venue, the Swan, sat down and planned a weekend to remember....

A story in the Morning Advertiser highlights that speakers at last weeks Tenanted Pub Company Summit in London spoke of the fact "that pubs are missing out on serious upselling opportunities compared to venues such as fast-food outlets and coffee shops". It is to be hoped that the audience weren't suprised by this. The problem is that very few appear to do anything about it!

The Police Reform and Social Responsibility Act 2011 became law on April 25^th 2012 and brought  in several changes. Some will have a greater impact on operating than others and some may actually benefit businesses. It is important that people remain up to date with the situation. This summary is designed to keep the explanation plain and simple. 

Best Bar None, the pub and club accreditation scheme, has announced the appointment of Philip Kolvin QC as its new chairman following the resignation of Lord Redesdale who carried out the role since 2007.