Specialist training for the licensed trade, hospitality, leisure, events & tourism

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Management Development

 

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courses

     

Learning & development starts at the top and we offer a range of bespoke and qualification based courses. 

 

The list below is not exhaustive but gives you a flavour of what we can do.

 

 

 

Management Development Courses

 

Award in Licensed Hospitality Operations (ALHO) (3 days)

This BIIAB Level 2 award is the essential course for someone looking to run pub. Running a pub is much much more than just obtaining a licensing qualification it offers an introduction to the licensed trade it provides an essential guide to profitability - the key to any sustainable business successful pub operators are retailers successful pub operators believe in excellence Available at venues nationally and run jointly with Arrochar Training Associates, the ALHO course will provide you with the knowledge and confidence to make a flying start in your business... [more >>]

 

 


 

BIIAB HBM - Unit 10: Stock Control (SC) (1 day)

The HBM comprises 12 units which address a range of management and business skills essential to the licensed trade, hospitality, leisure, events and tourism businesses. The training for each unit is delivered in a single day... [more >>]

 

 


 

BIIAB HBM - Unit 11: Recruitment and Employment Practice (REP) (1 day)

The HBM comprises 12 units which address a range of management and business skills essential to the licensed trade, hospitality, leisure, events and tourism businesses. The training for each unit is delivered in a single day... [more >>]

 

 


 

BIIAB HBM - Unit 12: Profit through Accommodation (PTA) (1 day)

The HBM comprises 12 units which address a range of management and business skills essential to the licensed trade, hospitality, leisure, events and tourism businesses. The training for each unit is delivered in a single day... [more >>]

 

 


 

BIIAB HBM - Unit 1: Understanding a Business Market (UBM) (1 day)

The Award or Certificate in Hospitality Business Managementcomprises 12 units which address a range of management and business skills essential to the licensed trade, hospitality, leisure, events and tourism businesses... [more >>]

 

 


 

BIIAB HBM - Unit 2: Profit and Loss and Budget Control (PLBC) (1 day)

The HBM comprises 12 units which address a range of management and business skills essential to the licensed trade, hospitality, leisure, events and tourism businesses. The training for each unit is delivered in a single day... [more >>]

 

 


 

BIIAB HBM - Unit 3: Motivating a team in business (MTB) (1 day)

The HBM comprises 12 units which address a range of management and business skills essential to the licensed trade, hospitality, leisure, events and tourism businesses. The training for each unit is delivered in a single day... [more >>]

 

 


 

BIIAB HBM - Unit 4: Customer Service Procedures (CSP) (1 day)

The HBM comprises 12 units which address a range of management and business skills essential to the licensed trade, hospitality, leisure, events and tourism businesses. The training for each unit is delivered in a single day... [more >>]

 

 


 

BIIAB HBM - Unit 5: Training Design and Delivery (TDD) (1 day)

The HBM comprises 12 units which address a range of management and business skills essential to the licensed trade, hospitality, leisure, events and tourism businesses. The training for each unit is delivered in a single day... [more >>]

 

 


 

BIIAB HBM - Unit 6: Sales Promotion and Merchandising (SPM) (1 day)

The HBM comprises 12 units which address a range of management and business skills essential to the licensed trade, hospitality, leisure, events and tourism businesses. The training for each unit is delivered in a single day... [more >>]

 

 


 

BIIAB HBM - Unit 7: Business Planning (BP) (1 day)

The HBM comprises 12 units which address a range of management and business skills essential to the licensed trade, hospitality, leisure, events and tourism businesses. The training for each unit is delivered in a single day... [more >>]

 

 


 

BIIAB HBM - Unit 8: Profitable Food Management (PFM) (1 day)

The HBM comprises 12 units which address a range of management and business skills essential to the licensed trade, hospitality, leisure, events and tourism businesses. The training for each unit is delivered in a single day... [more >>]

 

 


 

BIIAB HBM - Unit 9: Managing Capital Expenditure (MCE) (1 day)

The HBM comprises 12 units which address a range of management and business skills essential to the licensed trade, hospitality, leisure, events and tourism businesses. The training for each unit is delivered in a single day... [more >>]

 

 


 

BIIAB Level 4 Certificate in Multiple Licensed Premises Management

BIIAB has worked with an industry steering group, made up of Pub Company and brewery representatives, industry consultants and training and qualifications experts to identify the key competencies required by anyone involved in managing multiple retail operations... [more >>]

 

 


 

E-Conflict Management

Conflict Management aims to create a working environment where everyone feels safe and supported. The course helps users to understand the various forms that conflict can take, recognise the signs of conflict, learn how good communication skills can assist in the management of conflict and what steps to take to resolve conflict in any situation... [more >>]

 

 


 

E-Interview Skills

Interview Skills helps those trying to fill job vacancies with the right people. This course provides users with good interpersonal and communication skills and shows them how to prepare before interviewing candidates, what the legal issues are surrounding interviews, effective questioning and listening techniques and how to decide on the right candidate for the job... [more >>]

 

 


 

E-Money Laundering Awareness

Money Laundering Awareness shows users how to assess the risk of money laundering in their business, report suspicious transactions or activities, what the everyday responsibilities under the money laundering regulations are and the measures that can be taken to protect businesses against the risk of money laundering... [more >>]

 

 


 

E-Staff Appraisal Skills

Staff Appraisals Skills shows users how to provide feedback in a structured and professional manner. It helps users to understand what an appraisal is, different types of appraisals, how to design an appraisal system and how to conduct an appraisal that will engage and motivate employees to improve performance in a job role... [more >>]

 

 


 

E-Time Management

Time Management enables users to prioritise their work and manage it electronically, manage and plan their time to achieve goals in a manner that reduces stress, identify and eliminate time wasters and/or stealers and implement effective planning... [more >>]

 

 


 

E-Venners Stock Mangement

Made in conjunction with Venners, Stock Management provides the skills and knowledge needed to improve the stock control, margins and profits of hospitality retail outlets and to understand the value of liquor and food stocktaking... [more >>]

 


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