Leading the way to exceptional service

Leading the way to exceptional service

abv Training was established in September 2001 and operates from two office bases, Stone in Staffordshire and Carlisle in Cumbria. These two locations ideally position the team to tackle business and expand throughout England, Wales and Scotland. Ambitions are high with the Directors confident that abv Training will be the leaders in hospitality training in the UK.

Managing Director, David Hawbrook has over 25 years experience in the hospitality industry and does not accept second best - consistent quality, innovation and bags of enthusiasm are demanded from all those working to deliver exceptional service to their clients.

abv Training is pleased to offer National Qualifications from two awarding bodies - The BIIAB and the Chartered Institute for Environmental Health.

The team also designs and delivers programmes to suit learning and budgetary needs. This includes programmes for managers, supervisors and front line team members. Team Induction programmes and Development Workbooks have also been written for a number of organisations with abv Training project managing the work and providing the full service to include graphic design and printing.

Whilst the hospitality industry is a specialism, other businesses that require people to deliver exceptional service are recommended to give abv Training a call!